Comments on: How to Increase Your Coaching Clients Retention

By: Rene' Johnson

Rene' Johnson — Fri, 20 Nov 2009 21:39:53 +0000

Love this – “my vehicle to extraordinary success” It supports the partnership model that I believe needs to happen for truly successful coaching relationships. It makes you the coach a “resource” and they’ll keep coming back to you. Great article!

By: Wendy Dashwood-Quick

Wendy Dashwood-Quick — Tue, 17 Nov 2009 22:13:12 +0000

Yes agree – it’s all about adding value and expanding their experience. It then becomes fun sharing your knowledge and resources with them – once they see the value it completely changes the dynamic.

By: Ali

Ali — Tue, 17 Nov 2009 21:58:42 +0000

Hope coaches reading this blog, take your advice to heart. Wise words, brilliant strategy.

By: Dr. Mäjed Chambah

Dr. Mäjed Chambah — Tue, 17 Nov 2009 19:13:23 +0000

Good article. I have a comment to make, however. First there are two types of coaching : the TELL coaching and the ASK coaching. The TELL coaching is when the coach tells the coachee what to do, he is in thiscase a counselor or a mentor or an instructor rather than a real coach. On the other hand, in ASK coaching model, the coach triggers solutions and awakens the coachee by asking questions (the right ones), there are no given advices, the coachee has to find the best solutions by himself guided by the coach.
As it was your case, you couldn’t stop seeing your coach, because your coach used the TELL model, you got dependent because the coach has the knowledge ! While in the ASK model the coachee gets more and more autonomous session after session, since he learns from his own experiences and discovers news solutions even unknown to the coach himself !
Whether in the first or the second case the most important factor to have your clients wanting to continue working with you is getting short term results. No client will continue working with a coach if he doesn’t get an evolution rapidly.
Regards,
Majed

By: DeAnna Troupe

DeAnna Troupe — Tue, 17 Nov 2009 18:58:42 +0000

What an excellent post! This is very solid advice! Thanks for posting this great article!

By: Dr Bush

Dr Bush — Tue, 17 Nov 2009 18:46:56 +0000

You are right. We need to surround ourself and listen to those who are ahead of us, not behind us. Thanks for a point on article.

By: Rebecca Zwar

Rebecca Zwar — Tue, 17 Nov 2009 18:36:16 +0000

This is great advice. I’m currently transitioning from being a VA, to offering services, products and coaching as a Marketing Tech Coach, and I know that, just like your tips above, going above just providing support and truly thinking big for my clients is what will help my business continue growing.

By: Amy Gubser

Amy Gubser — Tue, 17 Nov 2009 01:04:30 +0000

Your experience is spot on. Thanks for keeping our focus on what is most important for a great client relationship.
It reminds me of the common theme heard at this year’s Coaching Super Summit…if you are going to be “world class” then you need to surround yourself with “world class” people. As you state so clearly, if you desire extraordinary results/success you must go above and beyond for your client(s)!

By: Vanessa Shelton

Vanessa Shelton — Mon, 16 Nov 2009 03:15:23 +0000

This is excellent advice. And I think it applies to many professional services. Even though I’m not officially a coach, I try to make a point of learning as much as possible about my client’s businesses because knowing more about their plans and goals helps me help them.